RESPECT FOR THE ENVIRONMENT AND FAIR TRADE
The respect of the environment is at the heart of our approach, and we wish to apply ourselves to respect our ecological ambitions.
IMPORT OF RAW MATERIALS
We want all our suppliers to act for the planet, and that is why we use local suppliers located in France as much as possible. For rare products such as stones extracted abroad, we exclusively use transport by boat, thus reducing our emissions compared to transport by plane.
We are committed to sorting all our waste on a daily basis, and to reusing all materials that we can reinvest in another way.
We strive to work in healthy and economical conditions. For example, we use LED light bulbs and do not overheat or use air conditioners.
We favor moderated electronic exchanges rather than paper mail. For example, we offer you the possibility to consult your invoices online.
We have chosen to simplify your deliveries and reduce the weight of your packages. Only recycled envelopes are used to deliver directly to your mailbox. It's economical, secure and practical!
We strive to work with merchants who specialize in quality jewelry and stones. To this end, we make it a point to maintain a mutually beneficial trade between local international artisans and our site.
PRESERVE THE CRAFT
To do this, we accept all the seller's conditions of sale to help them live with dignity from their work in their country of origin. These foreign artisans promise us healthy, ethical and sustainable extraction conditions, and we promise them in return a solid partnership that will stimulate the economy and preserve the know-how of their country, on our scale.
We have chosen to highlight several associations to allow you to participate in the collective solidarity. These associations are particularly dear to our hearts, and we hope you will enjoy discovering them! To contribute to their support, you can round up the amount of your next basket on our site to contribute to their associative project.
Our goal for 2025: Plant a tree for every piece of jewelry purchased
YOUR SATISFACTION ABOVE ALL
Without you, we are nothing! We want the best for you, and that's why we try to create and sell our products of the best quality, hand-picked.
Many dishonest suppliers offer to sell dyed or counterfeit stones in special colored paste. We ban all counterfeits by choosing trusted suppliers. Our main supplier is a French family business that has been in existence for more than 20 years and that attaches great importance to the quality and origin of its products as well as to very rigorous ethical values.
When we contact a supplier, it is the quality of its products that we choose above all. This is why we carry out numerous tests on the materials and stones, as soon as we receive them. If the quality does not correspond to our requirements, this immediately puts an end to our partnership and to the non-marketing of the defective products received (or of poor quality).
Each stone being unique, slight variations in appearance, hue and size may be visible upon receipt of your jewelry. This means that the artisan creator (for the raw materials) or ourselves (for the finished product) have worked many hours to offer you a unique handmade jewel.
We strive to describe as accurately as possible all the jewelry we offer for sale on our site (size, weight, materials, colors ...). To make it easier for you to choose among our many pieces of jewelry, we take different photos of each item in our own creative photo studio.
LIVRAISON RAPIDE ET SOIGNÉE
Each item is carefully prepared to arrive as quickly as possible, directly in your mailbox, and in one piece! The jewelry is protected in recycled cardboard boxes. Your order is prepared in a bubble pouch or in a protected cardboard box according to the size of your order to ensure the protection of your jewelry.
Because some products may not have met your expectations, we guarantee a refund or a replacement following its return up to 14 days after the delivery date (excluding engraved jewelry). We offer you adapted solutions so that your returns are at reduced prices.
If you have any questions or problems with your experience, we are here to help! Contact us and we will do our best to answer your questions.